Our Services
We offer a range of services to support your organisation. We work with you to co-design the approach and achieve the outcomes you need.
We aim to inspire leaders and create enduring positive change, embedding a risk-intelligent and child-focused culture in every centre we partner with.
- Strategy and GovernanceRobust frameworks and independent advisory to meet NQF standards and statutory duties.
- Business and FinanceOperational efficiency and M&A due diligence to maximise resource utilisation and financial health.
- Risk AdvisoryEvidence-based assurance and expert-led compliance turnaround for high-impact risks.
Strategy and Governance Excellence Advisory
Robust frameworks and independent advisory to meet NQF standards and statutory duties.
- The Partnership: We partner with Boards and Executive teams to define robust strategies, offering expert guidance on market positioning and sustainable growth.
- National Excellence: We ensure long-term viability under the National Quality Framework (NQF), meeting all legislative requirements across every state and territory.
- The Outcome: We empower governing bodies to meet statutory duties with confidence. Our independent audits link people, policy, practice, and systems to generate rich, actionable insights.
- Independent Leadership: As certified independent chairs, we support the establishment of Advisory Boards focused on innovation, problem-solving, and care governance.
- Decision Support: We design and manage these functions to assist governing boards in making high-stakes, informed decisions.
Complex Business and Finance Advisory
Operational efficiency and M&A due diligence to maximise resource utilisation and financial health.
- Maximising Performance: We identify operational inefficiencies and implement best-practice models to improve profitability and resource utilisation.
- Quality & Finance: We work with you to balance financial performance with the enhanced delivery of education and care.
- Due Diligence: We offer comprehensive support to ensure childcare transactions are strategically sound and value is realised quickly.
- Seamless Integration: We reduce risk in capital investment and ensure smooth transitions post-transaction.
Risk Advisory
Evidence-based assurance and expert-led compliance turnaround for high-impact risks.
- Deep-Dive Reviews: We deliver evidence-based assurance for high-impact risks, including staffing, funding compliance, and medication management.
- Proactive Management: Our insights lead to sustained quality ratings and the avoidance of enforceable regulatory notices.
- Transformation Experts: We use tailored solutions and root-cause analysis to address immediate regulatory priorities and foreseeable risks.
- Capability Building: We don’t just fix the problem; we empower your team through leadership development and mentoring to ensure ongoing, sustainable excellence.
Meet Our Leaders
- Cynthia PayneFounder and Managing Director, Practice Lead - Strategy and GovernanceFounder of Anchor Excellence with 30+ years of executive leadership. Cynthia provides strategic governance for NFP and FP providers, ensuring high-quality service delivery and sustainable organisational health.
- Payal KapoorPractice Lead - Complex Business and Finance AdvisoryWith over 25 years of experience in strategic finance and professional services, Payal Kapoor specialises in financial turnarounds and building proactive, trusted finance functions that drive sustainable growth and operational excellence within the childcare sector.
- Carla BeheramPractice Lead - Risk AdvisoryWith over 20 years of management expertise, Carla focuses on operational excellence. She uses evidence-based practices to empower leadership teams and improve developmental outcomes for children and families.